What do our team say about belonging at PSS?

Our team have a strong sense of belonging at PSS, and thanks to lots of listening, learning and specialist training from experts by experience, our staff survey has shown us that people feel accepted here, no-matter who they are.

98%

Number of PSS people who said they belong at PSS

99%

Number of people who said they know what to do if they experience or witness oppression

97%

Number of PSS people who said they can be themselves

Video about belonging

We won’t tolerate oppression of any kind 


We won’t stand for discrimination or oppression of any kind at PSS. 

We check in with our teams regularly to check that they're feeling like they belong, and that they know what to do if they experience any kind of oppression at work.

Our staff are all trained in anti-oppressive behaviour, and we encourage all of our team to use kindness and professionalism to call anyone we work with in, or call someone out, if they think someone’s words or behaviour are oppressive or inappropriate. 

Calling someone in is when you explain why something someone has said or done is inappropriate and help them to learn from it. We might take someone to one side to do this privately.

Calling someone out is when you tell someone that their behaviour is inappropriate, and you hold them accountable for what they have said or done. We might do this in the moment, rather than taking someone to one side. In this situation, our team might tell someone that their behaviour or words are unacceptable and report it. 

If you experience oppression at PSS

If you do experience anything that makes you feel uncomfortable while you’re getting support from PSS, visiting one of our PSS places or chatting to someone in our team, please always tell us by emailing tellus@pss.org.uk or calling 0151 702 5555. 

We’ll always take what you say seriously, and we’ll do something about it. 

More information

How we can help

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