We're here to listen. If you've got a question, some feedback or anything else you'd like to tell us, please get in touch.

Customer service

We've got our own customer service and quality team who are based at our head office in Liverpool.

If you've got a question about what we do or a worry you'd like to chat about, you can give the a call or send them an email:

Call: 0151 702 555.
Email: hello@pss.org.uk

If you'd like to make a complaint, please click the button below:

Tell us what you think

Tell us what you think

Whether it's something good or something bad, if you've got something on your mind about PSS, we want you to tell us.

If it's a good thing, we'll do a little dance and make sure our teams hear about it. We'll use your lovely compliment to do more of what's made you happy.

If it's something we need to improve, we'll take what you tell us really seriously, look into it, and do whatever we can to help get it sorted out.

Whatever it is, tell us. We're listening.

Tell us

Media enquiries

If you're a journalist, producer or other media pro who'd like to say hello, drop our communications team a line.

We'll try our best to help you out.

Find out more

PSS office locations

  • Address: Eleanor Rathbone House, Connect Business Village, 24 Derby Road, Liverpool, L59PR


    Phone number:

    0151 702 5555


    Email:

    hello@pss.org.uk

  • Address:

    Biz Space, Cheadle Place, Stockport Road, Cheadle, SK8 2JX

    Phone number:

    07889756344

    Email:

    sharedlivesmanchester@pss.org.uk

  • Address:

    Unit F07 and F08, Boston Enterprise Centre, Venture House, Enterprise Way, Lincolnshire, PE21 7TW

    Phone number:

    0152 940 0765

    Email:

    sharedliveslincs@pss.org.uk

  • Address:

    Unit 14, Diss Business Centre, Dark Lane, Scole, Diss, Norfolk, IP21 4HD

    Phone number:

    01379644423

    Email:

    sharedliveseast@pss.org.uk

  • Address:

    North Yorkshire Council Town Hall (Room 15), St Nicholas Street, Scarborough, North Yorkshire, YO11 2HG

    Phone number:

    07745106416

    Email:

    northyorkshiresharedlives@pss.org.uk

  • Address:

    Park Plaza, Hayes Way, Heath Hayes, Cannock, Staffordshire, WS12 2DD

    Phone number:

    01543448380

    Email:

    sharedlivesmidlands@pss.org.uk

  • Address:

    Unit 5410, North Wales Business Park, Abergele, LL22 8LJ 

    Phone number:

    01745 828000

    Email: 

    wales@pss.org.uk

Tell us

You don't have to tell us your name if you don't want to.

We'd use your phone number to get in touch to ask for more information if we need it, or tell you what we're doing with what you told us. You don't have to tell us your phone number if you don't want to, but if you don't leave us any contact details to get in touch, we may not be able to get all the info from you that we need.

Please tell us which PSS service you'd like to tell us your thoughts about.

Please tell us what you'd like us to know.

Please upload any files you want us to see here. If you don't want to upload a file, you don't have to.